Frequently Asked Questions
Kindly see whether your question is listed and answered below.
What does Self-storage mean?
Self-storage is in short a solution to a space problem. It is a self-service activity whereby storage space (storage unit), is rented on a month-to-month basis.
Where is Alpha Alpine Self-Storage situated?
We are situated at the corner of Bush Road (516) and Forest Street, Willow Park Manor, Pretoria, Gauteng (at coordinates Latitude: -25.750515 | Longitude: 28.339774).
Are my belongings safe at Alpha Alpine Self-Storage?
Alpha Alpine has a state-of-the-art security system in place which includes a 360 degrees infrared rotating camera, biometric access control, security beams, a 24-hour guard service and much more. You can read all about it on our website.
What can I store?
You can store all of your items, but the facility operates under South African Law and you may consequently not store firearms, explosives, illegal substances (drugs) or anything else that is illegal or harmful to public health.
How many units do Alpha Alpine Self-Storage have on the premises?
Alpha Alpine has 305 self-storage units on the premises which are of varying sizes, the details of which are to be found on the Prices page. We offer storage units from 8.91m² to 326.68m².
Do you have units large enough to accommodate my caravan?
Yes, we do. We have units available which are large enough to accommodate a caravan or a boat.
Can I book more than one unit?
You can book as many units as you wish and which are available at the time. You just need to make the necessary booking and arrangements with our staff who are available on-site during business hours (between 8h00 and 16h30).
What are the costs involved should I decide to book a self-storage unit?
The costs are from R500,00 to R800,00 per month dependent on the size of the storage unit required.
Is there an office on-site where I can make enquiries, ask for more information and/or a tour of the available facilities?
Yes, there is an on-site office manned during business hours (between 8h00 and 16h30) by highly trained staff members who will assist you with all your queries and the arrangements around the rental and payment of the self-storage units.
How do I gain access to the premises?
Alpha Alpine has a Biometric Fingerprint access control as well as a security officer that will assist you at the entrance.
What is Biometric Fingerprint Access Control?
In South Africa people in general gain access to their self-storage units by means of a disc or a tab or maybe by means of a numerical access code. At Alpha Alpine we realised that in order to stay one step ahead of intruders and robbers, we needed to put in place a measure that is not already well-known and not easily breached. We consequently installed an innovative Biometric Fingerprint Reader for access control. This Fingerprint Reader:
• Is Tamper-proof
• Recognises only your unique fingerprint
• Protects entry to the premises effectively
During what period of the day can I gain access to my unit?
You can gain access to the premises and to your unit from 7h00 to 19h00 daily for seven days of the week, including Public Holidays.
What do I do if I have more questions or need more information than what is contained in the FAQ or on the website?
You can just complete the necessary contact form which is available on the website for on-line submission, send us an email or contact our office at 012 803 0002.